{"id":29380,"date":"2025-09-09T17:08:44","date_gmt":"2025-09-09T15:08:44","guid":{"rendered":"https:\/\/www.newtonvaureal.com\/?p=29380"},"modified":"2025-09-10T10:15:53","modified_gmt":"2025-09-10T08:15:53","slug":"ia-echanges-supply-chain","status":"publish","type":"post","link":"https:\/\/www.newtonvaureal.com\/fr\/actualite\/ia-echanges-supply-chain\/","title":{"rendered":"Comment l\u2019IA red\u00e9finit les \u00e9changes dans la supply chain"},"content":{"rendered":"\t\t
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Interview : Collaboration inter-entreprises, comment l\u2019IA red\u00e9finit les \u00e9changes dans la supply chain\u00a0<\/h2><\/div>
Publi\u00e9 par Hanh-Nguyen Dang, Winddle. Interview \u00e0 retrouver ici<\/a>.<\/div><\/div><\/div>
\u00a0<\/div>

Dans un contexte o\u00f9 les technologies \u00e9voluent rapidement et transforment profond\u00e9ment les m\u00e9tiers de la supply chain, nous avons \u00e9chang\u00e9 avec J\u00e9r\u00f4me Bour, associ\u00e9 au sein du cabinet Newton Vaur\u00e9al Consulting, pour recueillir son regard d\u2019expert sur les usages concrets de l\u2019intelligence artificielle dans la supply chain. Quelles sont les technologies qui tiennent leurs promesses ? O\u00f9 en est la maturit\u00e9 des entreprises ? Quels sont les facteurs cl\u00e9s de succ\u00e8s pour tirer r\u00e9ellement parti de la digitalisation ? Un \u00e9change riche \u00e0 d\u00e9couvrir ci-dessous !<\/p><\/div><\/div>

Winddle : L\u2019IA, on en parle beaucoup\u2026 Mais selon vous, qu\u2019est-ce qui marche vraiment aujourd\u2019hui dans la supply chain ?<\/strong><\/h6>

\u200dJ\u00e9r\u00f4me Bour :<\/strong>\u00a0Trois tendances ressortent clairement :<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Les mod\u00e8les de langage naturel<\/strong>, qui simplifient l\u2019interaction avec des syst\u00e8mes complexes de planification, via des assistants digitaux ou des chatbots. Cela permet d\u2019\u00e9largir l\u2019acc\u00e8s \u00e0 ces outils et d\u2019aider les utilisateurs \u00e0 mieux comprendre les sc\u00e9narios et r\u00e9sultats (notamment pour des analyses \u00ab what-if \u00bb).
Le d\u00e9veloppement d\u2019applications digitales sur mesure<\/strong>, pour r\u00e9pondre \u00e0 des besoins tr\u00e8s sp\u00e9cifiques, l\u00e0 o\u00f9 les solutions packag\u00e9es ne suffisent pas. Ces applications sont souvent cr\u00e9\u00e9es de fa\u00e7on agile, test\u00e9es et am\u00e9lior\u00e9es rapidement.
Les<\/strong>\u00a0agents intelligents<\/strong>, capables d\u2019automatiser certaines t\u00e2ches et de s\u2019interconnecter pour orchestrer des processus plus complexes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Et c\u00f4t\u00e9 collaboration fournisseurs, transport, gestion des flux\u2026 vous voyez des choses int\u00e9ressantes \u00e9merger aussi ?<\/strong><\/p><\/div>

C\u2019est un domaine encore \u00e9mergent. D\u00e9j\u00e0 en interne, assurer la qualit\u00e9 et la gouvernance des donn\u00e9es est un d\u00e9fi majeur. Lorsqu\u2019on passe \u00e0 des\u00a0interactions inter-entreprises, la complexit\u00e9 augmente, notamment autour du partage de donn\u00e9es. Cela dit,\u00a0certaines solutions commencent \u00e0 appara\u00eetre, par exemple via des agents intelligents qui facilitent les \u00e9changes avec les transporteurs.<\/p><\/div>

Vous auriez des exemples concrets d\u2019usage de l\u2019IA \u00e0 nous partager ?<\/strong><\/h6>

Oui, bien s\u00fbr. Nous avons accompagn\u00e9 un distributeur B2B dans la mise en place d\u2019une solution automatis\u00e9e pour g\u00e9rer les \u00e9changes avec ses fournisseurs autour des contr\u00f4les qualit\u00e9 \u00e0 la r\u00e9ception. L\u2019outil, pilot\u00e9 par l\u2019IA, automatise les interactions, am\u00e9liore la collaboration et acc\u00e9l\u00e8re les prises de d\u00e9cision.<\/p>

Dans un autre cas, un client exp\u00e9rimente des agents capables de g\u00e9rer automatiquement certaines interactions t\u00e9l\u00e9phoniques avec les transporteurs.<\/p>

\u200d<\/p><\/div>

\u00c0 votre avis, est-ce que l\u2019IA peut remplacer des outils comme les\u00a0<\/strong>TMS<\/strong><\/a>\u00a0ou ERP, ou on en est encore loin ?<\/strong><\/h6>

Je ne pense pas. En tout cas pas dans l\u2019imm\u00e9diat. Certains acteurs ambitionnent de cr\u00e9er des plateformes enti\u00e8rement bas\u00e9es sur des agents intelligents, mais on n\u2019en est pas encore l\u00e0. En revanche, l\u2019IA a d\u00e9j\u00e0 un impact fort sur la\u00a0productivit\u00e9 du d\u00e9veloppement<\/strong>, la\u00a0r\u00e9duction des cycles de mise en \u0153uvre<\/strong>, et donc sur les\u00a0mod\u00e8les \u00e9conomiques<\/strong>. Pour les syst\u00e8mes en production, on a encore besoin de donn\u00e9es structur\u00e9es et d\u2019int\u00e9grations solides \u2014 ce que l\u2019IA ne sait pas encore faire seule.<\/p>

\u200d<\/p><\/div>

On entend souvent que tout d\u00e9pend du secteur\u2026 Mais au final, c\u2019est pas plut\u00f4t une question de maturit\u00e9 digitale ?<\/strong><\/h6>

Ce n\u2019est pas une question de secteur. On observe de grandes disparit\u00e9s de maturit\u00e9 digitale au sein d\u2019un m\u00eame domaine.
Par exemple, dans le commerce de d\u00e9tail, certaines cha\u00eenes sont d\u00e9j\u00e0 tr\u00e8s industrialis\u00e9es et laissent peu de marge \u00e0 l\u2019exp\u00e9rimentation. Ce qui fait la diff\u00e9rence, c\u2019est la capacit\u00e9 des entreprises \u00e0 travailler en mode agile et \u00e0 piloter la donn\u00e9e.<\/p>

\u200d<\/p><\/div>

D\u2019apr\u00e8s votre exp\u00e9rience, qu\u2019est-ce qui fait qu\u2019un projet IA en supply chain fonctionne (ou non) ?<\/strong><\/h6>

L\u2019erreur la plus fr\u00e9quente est de partir d\u2019une technologie en esp\u00e9rant qu\u2019elle r\u00e9soudra tout. Il faut\u00a0partir d\u2019un\u00a0<\/strong>besoin m\u00e9tier clai<\/strong>r<\/strong>, identifier l\u2019enjeu business pr\u00e9cis sur la cha\u00eene d\u2019approvisionnement, et construire la solution autour.
Ensuite, la\u00a0maturit\u00e9 des donn\u00e9es<\/strong>, la\u00a0gouvernance<\/strong>, la\u00a0culture agile<\/strong>\u00a0sont des piliers essentiels. Et surtout, il faut\u00a0embarquer les \u00e9quipes<\/strong>\u00a0: les former, les rassurer, leur montrer concr\u00e8tement ce que l\u2019IA peut \u2014 ou ne peut pas \u2014 faire.
L\u2019exp\u00e9rimentation est souvent le meilleur levier d\u2019acculturation.<\/p>

\u200d<\/p><\/div>

Et pour finir : comment vous voyez \u00e9voluer la collaboration entre entreprises dans les prochaines ann\u00e9es ?<\/strong><\/h6>

Je pense qu\u2019on ira vers une\u00a0automatisation plus flexible<\/strong>, qui permettra aux \u00e9quipes de se concentrer sur des t\u00e2ches \u00e0 forte valeur ajout\u00e9e.
L\u2019IA ne remplacera pas les humains, mais elle les\u00a0\u00e9quipera mieux pour prendre des d\u00e9cisions \u00e9clair\u00e9es<\/strong>, au bon moment, dans un environnement complexe et changeant.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Regard d\u2019expert sur les usages concrets de l\u2019intelligence artificielle dans la supply chain. Quelles sont les technologies qui tiennent leurs promesses ? O\u00f9 en est la maturit\u00e9 des entreprises ? Quels sont les facteurs cl\u00e9s de succ\u00e8s pour tirer r\u00e9ellement parti de la digitalisation ?<\/p>\n","protected":false},"author":3,"featured_media":29386,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2,4],"tags":[],"class_list":["post-29380","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualite","category-nos-articles"],"acf":[],"yoast_head":"\nComment l\u2019IA red\u00e9finit les \u00e9changes dans la supply chain - Newton.Vaureal Consulting<\/title>\n<meta name=\"description\" content=\"Regard d\u2019expert sur les usages concrets de l\u2019intelligence artificielle dans la supply chain. 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